Certifications
Professional Experience
Cloud Engineer
Provided comprehensive cloud support and engineering solutions for enterprise customers, specializing in multi-cloud environments, Kubernetes orchestration, and infrastructure automation.
- Provided technical support to customers through troubleshooting complex problems, and migrating data from on-premises to cloud environments
- Supported over 300 cloud environments with a combined user base exceeding 5000
- Improved customer resolution rate by refining support processes and enhancing team training
- Performed troubleshooting on Kubernetes clusters and deployments
- Resolved network connectivity issues involving cloud platform load balancers, nginx ingress and service traffic flow issues
- Tracked down causes of microservices and node failure
- Mounted external non-cloud native persistent storage to pods
- Created and maintained a knowledge base of support articles and FAQs to help new engineers learn quickly
- Performed routine cloud server maintenance tasks for IaaS (using RHEL and Ubuntu Operating Systems), such as monitoring performance, checking logs, updating software, and installing patches
- Provided technical support by responding to inbound calls or emails customers who had technical and licensing issues with Red Hat and Windows server virtual machines
Systems Engineer (DevOps / Linux Administration)
Led DevOps transformation initiatives, implementing CI/CD pipelines, infrastructure as code, and container orchestration to enhance operational efficiency and security.
- Managed complex DevOps and system engineering projects, optimizing infrastructure and enhancing security operations at scale
- Developed a build-test-release CI/CD pipeline for SOC tool SIEM
- Created streaming ETL pipeline, enriching data with threat intelligence using Apache Kafka and MISP
- Converted infrastructure docs to IaC using GitLab for version control, Ansible for configuration, Terraform for IaC, Docker for app deployment, Packer for automating image builds
- Achieved 99.9% uptime by successfully implementing redundant systems and failover protocols
- Reduced infrastructure and licensing costs by migrating to a Proxmox (KVM) Cluster
- Managed 100+ Linux servers and containerized services
- Monitored servers, containers using Prometheus, Grafana
- Consulted on AWS lift-and-shift and containerization strategies
Information Security Engineer
Technical Lead specializing in SIEM deployments, leading teams to implement comprehensive security information and event management solutions for enterprise clients.
- Technical Lead for Security Information and Event Management (SIEM) deployments
- Lead teams in deploying SIEM solutions to enhance security infrastructure
- Collaborate with stakeholders to understand security needs and customize SIEM configurations
- Ensure seamless integration of SIEM tools with existing IT systems
- Conduct training sessions for team members on new SIEM features and updates
- Monitor and optimize SIEM performance for efficient threat detection
Information Security Analyst
Security analyst focused on implementing and fine-tuning threat detection systems, deploying security solutions, and evaluating open-source security tools.
- Fine-tuned threat detection systems (SIEM, IPS)
- Installed security solutions, firewall, SIEM, IPS/IDS, NACS on customer sites
- Deployed open-source security solutions for in-house security tool benchmarking
I'm migrating my on-premises homelab to Hetzner Cloud. A move to a smaller house means some hardware has to go... The tradeoff: secrets that relied on physical access control now need cryptographic protection.